Contact us

contact@firefliesperformancecostumes.com

407 Elm Ave Waverly, MN 55390

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Please let us know what you would like us to help you with. Have a question for us? Ask away.

We’re Here to Help

Whether you need sizing advice, want to start a one-of-a-kind design, or simply have a question about our store, reach out any time. Our small yet mighty team answers messages personally and loves turning your ideas into the perfect costume.

Frequently asked questions

Not sure where to begin? Start with our most-asked questions below. If you don’t see what you need, drop us a note and we’ll get back to you within one business day.

Use our measurement guide and compare your numbers to the size chart on each product page. Still unsure? Email us your measurements for a free fit consult, and we’ll recommend the best size—or suggest custom tailoring.

Absolutely. Ready-to-ship styles leave our store within 1–3 business days, and most custom designs can be expedited for an additional fee. Let us know your deadline when you inquire.

Ready-to-ship items may be returned or exchanged within 14 days of delivery if unworn and unaltered. Custom pieces are final sale, but we’re happy to make minor fit adjustments at no extra charge.

Typical production is 4–6 weeks from design approval. Complex beadwork or peak competition seasons may extend the timeline—we’ll give you an exact date before you place the order.

Yes! Our store in Waverly, Minnesota is open by appointment. Book a one-hour slot, and our team will have a curated rack ready for you to try on; we can also take fresh measurements and discuss custom design ideas on the spot.

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